QUALITY POLICY

Through an on-going progressive attitude and meticulous strategic planning for continuous improvement and environmental leadership, Majestic Metals is dedicated to being the industry's very best.

We provide customer satisfaction through:

• Meeting customers' specification requirements
• Providing 100% on time delivery

Through these activities Majestic Metals will remain the obvious choice for precision sheet metal products.

QUALITY COMMITMENT STATEMENT

In 2002 Majestic Metals has completed a year-long goal of becoming one of the first precision sheet metal manufacturers in Colorado to be awarded ISO 9001:2000 registration. The ISO 9000 series of standards are globally recognized guidelines for the design and implementation of Quality Assurance systems in the manufacturing and service industries. It is the most comprehensive of ISO standards and the model for quality assurance in design, development, production, installation and servicing.

How did we actually become registered to the ISO standard? A third party grants certification registration after we demonstrate that we have adequately documented and implemented our quality system. The registrar performs a comprehensive review and audit of our quality system to verify that we have met the requirements of the ISO standards. To maintain registered status, the registrar performs audits annually to assure that we remain compliant with the standard and that our system remains as we defined it.

While Majestic has a long-standing commitment to creating and maintaining an atmosphere for Total Quality Success, our ISO registration effort validates our commitment to continually improve our quality and service, and to meet or exceed our customers' expectations at every level.

ISO MILESTONES

The project began in January, 2002 with the unanimous decision by management to commit the necessary resources to accomplish registration by the end of the year.

On-going ISO related activities including employee education, supervisory level involvement, setting quality objectives and internal auditing filled the remainder of the calendar year. A final document review and a complete quality system evaluation by senior management was performed in November followed by the registration audit and awarding of certification in December.

Certification Process Timeline
EVENT	MONTH SCHEDULED	COMPLETED
COMMITMENT BY MANAGEMENT	JANUARY
INTERNAL AUDITOR TRAINING	JANUARY & JULY
CONSULTANT HIRED / INITIAL REVIEW	FEBRUARY
LEAD AUDITOR TRAINING / MANAGEMENT REP	MARCH
KICK OFF - AWARENESS	MAY
DOCUMENTATION REVIEW	JUNE-JULY
EMPLOYEE TRAINING	JULY
DOCUMENTATION WRITING	AUGUST
IMPLEMENTATION OF PROCESSES / PROCEDURES	SEPTEMBER
REGISTRAR SELECTED	SEPTEMBER
MANAGEMENT REVIEW	OCTOBER
INTERNAL AUDIT OF ENTIRE SYSTEM	NOVEMBER
PRE-ASSESSMENT / DOC REVIEW	NOVEMBER
INITIAL ASSESSMENT BY REGISTRAR, ISSUE CERTIFICATE OF REGISTRATION	DECEMBER

Registration Complete initial certification effective January 1, 2003.

Majestic Metals maintained ISO certification through monthly internal audits and annual 3rd party reassessments through December of 2008 when a 3rd 3-year certification was awarded.

On April 7, 2009, the company voluntarily upgraded to the newly released ISO 9001:2008 standard making it the first precision sheet metal manufacturer in Colorado to certify to the new standard.


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